1st Summit Bank: A Pennsylvania Staple With Strong Mobile App and Customer Satisfaction
1st Summit Bank, established in 1924 and headquartered in Johnstown, Pennsylvania, has been serving customers with a range of banking products. It has 17 branches in Pennsylvania, offering in-person service alongside online and mobile banking options. However, it does not have a branch in New York.
The bank's savings rate stands at 0.06%, which is lower than the national average. Its standard checking account comes with a monthly fee of $5.95, but this can be waived under certain conditions. Despite not offering premium customer service options like live chat or 24/7 service, 1st Summit Bank boasts an excellent consumer satisfaction score due to a low number of consumer complaints registered with the CFPB.
1st Summit Bank's mobile app has received high praise, with a rating of 4.7 out of 5 on both iOS and Android platforms. The bank offers a wide array of products, including savings accounts, checking accounts, money market accounts, CDs, IRAs, mortgage products, and credit cards. With total assets of $1.43 billion and deposits of $1.19 billion, it is considered a medium-sized bank.
1st Summit Bank, with its extensive product range and strong mobile app, caters to various banking needs. Despite its size and lack of premium customer service options, it maintains high customer satisfaction. Deposits up to $250,000 are protected by FDIC insurance, ensuring customer confidence even in uncertain times.
