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Revised Article:
Dive into the Whirl of Stellantis's Recalls and Compensations
Got issues with your Stellantis vehicle? You're not alone! Starting from 2020 and 2022, the car manufacturer has been grappling with various complaints, promising to prioritize customer satisfaction and safety. The ball started rolling with complaints from car owners in France and Spain, who were "pre-selected" to kick off the evaluation process, as a notice indicates.
The online compensation platform, accessible through this link, has been steadily expanded to accommodate European customers beyond the initial bunch. The potential number of affected customers could swell up to half a million, primarily those who purchased vehicles featuring the EB PureTech 1.0 and 1.2 petrol engines, manufactured during the PSA era that began in 2013.
Stellantis communicates via their website that consumers can effortlessly "submit their claims and the required paperwork" for a swift and convenient online evaluation process. However, it seems some customers have experienced a lack of assistance from Stellantis dealers and a disregard for the inconveniences and costs incurred.
Post hoc, Stellantis has extended the warranty on prior PureTech engine generations due to excessive oil consumption and premature degradation of the timing belt, covering all expenditures for up to 10 years or 180,000 kilometers, under specific conditions. But remember, these compensations apply only to "previous generations of PureTech 1.0 and 1.2 engines".
The recalls initially targeted engines produced between 2013 and 2017 and later those manufactured in 2017 and beyond. Yet, the "new PureTech family" has undergone "significant architectural developments and 70% new parts," addressing issues prevalent in the previous generations, as Stellantis makes clear.
The complementary compensation will cover expenses incurred between January 1, 2022, and December 31, 2024, but only "following certain maintenance conditions and diagnostics recommended by the Citroën, DS Automobiles, Opel/Vauxhall, and Peugeot brands."
Here's a quick breezeblock to the conditions: The services related to excessive oil consumption and/or premature timing belt degradation "must conform to the manufacturers' maintenance plan and be carried out by any automotive professional." Moreover, both the diagnosis and repair procedures must be executed via the authorized network.
To catch potential problems early, adhere to regular oil checks, timing belt inspections, and follow the manufacturer's recommended maintenance schedule. In case of any doubts or suspected issues, it's advisable to consult a dealership or authorized service center for proper diagnosis and possible compensation under warranty or maintenance programs.
While specific details for PureTech engines may not be readily available, it's worth noting that similar issues have cropped up in other models, for instance, the Citroen C3. Owners have reported recalls related to timing belt wear and oil consumption, as well as common issues like faulty electronic thermostats and squeaky suspensions. So, keeping your vehicle in tip-top shape is key to smooth sailing!
- Ambrosio, concerned about his Stellantis vehicle, is among the potentially half a million European customers who may be eligible for compensations due to issues with EB PureTech 1.0 and 1.2 petrol engines manufactured between 2013 and beyond.
- In the automotive industry,Stellantis has extended the warranty on prior PureTech engine generations, offering compensation for excessive oil consumption and premature degradation of the timing belt, covering all expenses for up to 10 years or 180,000 kilometers, under specific conditions.
- Finance plays a crucial role in this scenario, as the complimentary compensation will cover expenses incurred between January 1, 2022, and December 31, 2024, but only "following certain maintenance conditions and diagnostics recommended by the Citroën, DS Automobiles, Opel/Vauxhall, and Peugeot brands."
- The transportation sector has been impacted by Stellantis's recalls and compensations, as some customers have experienced a lack of assistance from Stellantis dealers and a disregard for the inconveniences and costs incurred due to the engine issues.
- As industries evolve, Stellantis's "new PureTech family" has undergone "significant architectural developments and 70% new parts," addressing issues prevalent in the previous generations, according to Stellantis.
