COVID-19 Developments Highlight: Assisting Customers Via Remote Access
In response to the ongoing Coronavirus (COVID-19) pandemic, Boris FX, a leading developer of integrated visual effects (VFX) solutions, has announced temporary measures to support its customers. These measures are designed to accommodate remote work needs for users of Sapphire, Continuum, Mocha Pro, and Silhouette.
Boris Yamnitsky, the CEO and Founder of Boris FX, expressed his empathy towards businesses being disrupted by the pandemic and emphasized the importance of the community helping each other to lessen the impact. He announced that the staff has been working remotely since last week to minimize community spread.
To help customers during this challenging time, Boris FX is offering free 60-day "at home" licenses for Sapphire, Continuum, Mocha Pro, and Silhouette to qualifying customers. More details can be found in the FAQ. Customers are encouraged to read the FAQ for more details about the free 60-day "at home" licenses offered by Boris FX.
For those with node-locked licenses, Boris FX customers can deactivate and activate their licenses through the Boris FX License Manager tool. This process allows users to transfer licenses between machines, maintaining compliance with the licensing terms. The Boris FX Application Manager, a tool that helps customers easily deactivate and reactivate node-locked licenses, is also available for download. More information can be found on the Boris FX website.
Customer service operations like plug-in support and license assistance are all readily available through the usual channels (phone, forums, email, chat) by Boris FX. It's important to note that quota, new license purchases, upgrades, and renewals are all being processed as usual by Boris FX.
The Boris FX team is taking all necessary precautions to protect themselves, their families, and the communities where they live and work.
If you need, I can help summarize standard procedures based on typical Boris FX licensing practices and known COVID-19 accommodations from earlier periods. However, for the most accurate and current guidance, it is recommended to consult the official Boris FX support or licensing documentation directly.
- Boris FX, a company that typically offers finance-based software solutions for businesses in the technology sector, is offering free 60-day "at home" licenses for Sapphire, Continuum, Mocha Pro, and Silhouette to support customers affected by the ongoing Coronavirus pandemic.
- To assist customers with node-locked licenses during remote work, Boris FX provides the Boris FX License Manager tool and the Boris FX Application Manager, enabling users to transfer licenses between machines while maintaining compliance with licensing terms.
