Europe's Data Centre Uptime Lags Behind U.S. and Latin America
A recent study reveals a concerning gap in data centre uptime among European organisations, with only 29% achieving 99.9% or more, compared to 35% in the U.S. and 41.7% in Latin America. This shortfall is particularly evident in critical areas such as desktop management tools and line-of-business applications.
European organisations are quicker in delivering devices to new employees, with 18.4% managing to do so within one day or less. However, they lag behind in providing productivity-supporting technology compared to their U.S. and Latin American counterparts. James Mayo, VP of sales at Unisys, emphasises the importance of 24-7 technology access for maintaining high productivity.
Leading European organisations in sectors like retail, manufacturing, and transport & logistics are embracing technologies such as AI, automation, and data analytics to boost productivity. These companies report increases of up to 21%. Despite this, only 21% of office workers experience significant productivity gains from AI so far, highlighting the need for substantial investments in AI over the next three years. Robert Young, research director at IDC, urges European organisations to address these gaps to enhance productivity.
The study underscores the need for European organisations to improve data centre uptime, particularly in desktop management and critical applications. While they excel in quick device delivery, they must strive to match the productivity-supporting technology offered by their U.S. and Latin American counterparts. Embracing AI and other technologies, as recommended by industry experts, is crucial for closing these productivity gaps.
