Investigative Report: Revealing the Strategies of an IT and Development Agency That Utilizes Hubstaff for Enhanced Client Transparency
Canopus InfoSystems, a full-service IT and development agency based in India, has found a solution to provide absolute clarity to their clients about billing and project progress without resorting to micromanagement. They use Hubstaff, a time tracking and activity monitoring software, to increase productivity and provide transparency in remote project management.
Accurate Time Tracking and Activity Monitoring
Canopus InfoSystems tracks the exact hours their remote team members spend on various tasks using Hubstaff’s automatic time tracking. This helps ensure that work hours are logged precisely without manual errors. Additionally, Hubstaff provides insights into employee activity levels through keyboard and mouse usage metrics, screenshots, and app/URL tracking. This helps Canopus InfoSystems monitor productivity and maintain accountability within their remote teams.
Transparent Reporting and Streamlined Project Management
The software generates detailed reports on time spent per project or task, making it easier for Canopus InfoSystems to share progress updates and productivity data with clients. This transparency builds trust and clarifies billing. By integrating Hubstaff data with project management workflows, Canopus InfoSystems can better allocate resources, identify bottlenecks, and ensure on-time delivery.
A Game-Changer for Canopus InfoSystems
Hubstaff has led to increased productivity among Canopus InfoSystems' employees and has helped the agency stand out among other agencies in India due to its elevated level of clarity. This has resulted in significant growth for Canopus InfoSystems, with the company planning to more than double in size to over 160 employees and open 2 offices in the United States in 2016. They have also been able to bill primarily on a T&M basis, which is a significant improvement to their business model.
A Trusted Partner for Clients
Canopus InfoSystems recommends Hubstaff to their clients and others seeking more clarity when working with remote employees. Hubstaff offers a free 14-day trial for users to experience the benefits of increased transparency in their business. With Hubstaff, Canopus InfoSystems is able to provide more clarity to clients when most of the work is done remotely, making it easier to build and maintain trusting relationships.
Founded in 2012, Canopus InfoSystems specializes in the social, mobile, analytics, and cloud stack, providing services to clients around the world. They have grown to a team of over 75 employees with offices in India, Canada, and Dubai. Despite facing challenges in gaining client confidence in the early days, Canopus InfoSystems built a strong reputation through quality work and successful projects.
In conclusion, Hubstaff has been instrumental in helping Canopus InfoSystems maintain high productivity standards and clear communication with clients while managing remote projects effectively.
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