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Notice Concerning Requests for Service History Documents

Annually handling approximately 1.4 million requests, the National Personnel Records Center dispenses military service and medical records, aiming for swift and effective service. This enables veterans and their families to access the necessary data to secure benefits and entitlements, with...

Notification on Processing Service History Inquires
Notification on Processing Service History Inquires

Notice Concerning Requests for Service History Documents

The National Personnel Records Center: Streamlining Access to Military Records

The National Personnel Records Center (NPRC) plays a crucial role in providing military personnel and medical records to those who need them. The primary method for requesting these records is through the submission of Standard Form 180 (SF-180) by mail or fax, although some electronic requests are also possible via related National Guard or military websites.

For those seeking entire files, known as Official Military Personnel Files (OMPF), a specific request specifying the need for the full record must be made using SF-180.

When it comes to the type of documents provided, the NPRC typically offers a range of essential documents. These include DD214 or equivalent separation documents, service treatment records, and full personnel records, which contain enlistment, duty assignments, awards, promotions, training, and discharge information.

The processing times for these requests vary widely, ranging from about 10 days to several months, depending on the volume and nature of the request. The NPRC prioritizes requests and provides online forms for requesters to check the status of their request after an initial wait period.

The standard procedure for responding to requests for entire files is to provide copies of key documents and extracts of vital information. This approach avoids costly delays in reviewing and copying unnecessary documents, allowing for faster and less costly responses.

Personal data pertaining to third parties is redacted from the file, in accordance with Privacy Act provisions. The provided copies contain essential documents to certify entitlement to most rights and benefits associated with military service. They also include details such as military service dates, character of service, promotions and reductions, duty stations and assignments, foreign or sea service, military schooling and training, awards and letters of commendation, disciplinary actions, lost time, enlistments contracts, entry and separation physical exams, immunizations, dental examinations, and clinical summaries/cover sheets.

If a requester submits a follow-up request for additional information or documents after receiving an extract of a file, the NPRC will automatically send copies of all other documents in the file. As of September 28, 2009, all responses that contain file extracts include an explanation of the policy regarding additional requests.

Exceptions to this procedure are files more than 62 years old, U.S. Marine Corps files, all certified legal cases, and all requests from the Department of Veterans Affairs, where all documents are provided. The NPRC acts as the official repository and distributor of complete military personnel and medical records, providing standardized documentation essential for veterans’ claims, benefits, and personal recordkeeping.

| Aspect | Details | |----------------------------|----------------------------------------------------------| | How to request | Submit SF-180 by mail/fax; online requests possible for some National Guard records | | Typical documents provided | DD214, service treatment records, full personnel records (OMPF) including awards, assignments, and discharge details | | Processing time | From 10 days to several months, depending on request load | | Status checking | Available online or via phone |

Additional state and military branch-specific procedures may apply, especially for National Guard members, who often handle record requests through their State Adjutant General offices for faster service.

Businesses and finance are involved in the process of managing the National Personnel Records Center (NPRC), as the standard form (SF-180) used for requesting military records is a business document. Furthermore, in some cases, electronic requests for National Guard records can be made via related business websites.

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