Stand-up comic Peter MacLeod joins list of tragedy's fallen.
Hustled Out of His Hard-Earned Cash: Peter MacLeod's Nightmare with the Fake RBC Rep
Tongue-in-cheek funny guy and radio host, Peter MacLeod, found himself in a less-than-funny situation when he became one of the over 220 victims of a fraud network targeting Royal Bank of Canada (RBC) clients since the summer of '24. A whopping $16,000 went missing, and like many others, RBC showed no inclination to return the dough.
"The moral of the story is, it's better to have your credit cards ripped off than your bank card. You'll never get a dime back," laments the 56-year-old comedian, who shared his harrowing tale on his radio show, Énergie, at high noon.
His account echoed an article in La Presse, revealing that, according to the Montreal Police Service (SPVM), this swindling crew has swindled more than $1.5 million from RBC clients by posing as one of the bank's fraud detection agents.
Much like many victims who came forward with their stories, Peter MacLeod's saga began in the evening, last fall. He received a call with "RBC Security" on his screen. A voice on the other end informed him that he was a victim of fraud in Ontario. A tad suspicious, given a previous credit card fraud incidence a year prior, he decided to play it safe and call the bank himself.
Unsuspectingly, he dialed the number that flashed across his screen, failing to realize it was a fake number mimicking the bank's number. "A young lady picked up. I asked for the agent I wanted to speak to. They kept me on hold for almost five minutes, played me some mood music. It was very believable," shares Peter MacLeod.
The comedian notes he has four different accounts with RBC. When the supposed RBC agent returned his call, she reeled off the names of each of his accounts and their balances. "From that moment on, how could I have any doubts? I was completely reassured," he reminisces.
The swindler then requested Mr. MacLeod to transfer varying amounts to him through Interac, presumably to freeze his accounts and ward off any new fraudulent activities. The wrongdoers managed to seize some of these transactions. One transaction of $4,000, however, sparked red flags at RBC, according to the comedian.
As soon as he hung up, a genuine fraud detection agent from RBC called to voice concerns about the suspicious transaction.
"I was in a pickle, sandwiched between the swindler, whom I believed was a genuine RBC employee, and the real RBC employee, whose voice I found less convincing than the swindler's. It wasn't going well...it was quite a tricky situation!"
He states the bank refused to reimburse him because he provided confidential information that facilitated the scamsters' scheme.
"I won't buy that as an explanation; I demand my money back. In life, I'm a juvenile, always on my toes when it comes to my affairs. Banks are increasingly restricting their operating hours and pushing us towards online services. The least they can do is invest more in robust security systems," he asserts.
In an email response to La Presse, RBC underlined that their employees and agents will never request clients to divulge a one-time access code sent via text, email, or voicemail. They will neither ask clients to forward money to secure their profile, download a remote access application, or access their banking services to add a beneficiary on their behalf.
"We acknowledge that being the victim of fraud or scams can cause a great deal of stress. With the surge in fraud and scam attempts, it's crucial to know how to recognize signs and take necessary steps to safeguard personal and financial information," explains RBC spokesperson, Jessica Assaf via email.
Peter MacLeod claims he has received numerous testimonials on the radio from victims who endured the same experience as him. "I've got a lot of empathy for folks. It won't stop me from enjoying a sumptuous dinner with my girlfriend, but for others, losing their paycheck could be a calamity."
"I encourage everyone to demand a refund," he adds.
Secure Yourself from Bank Scams:To shield yourself from scams implicating phony representatives of the Royal Bank of Canada (RBC) and other financial institutions, follow these tips:
- Verify Caller Identity: Be wary if a bank contacts you. Confirm their identity by phoning the bank's official client service line listed on their website, not the number provided by the caller.
- Be Wary of Unsolicited Calls: Be cautious of phone calls, emails, or texts requesting personal or financial details. Legitimate banks typically won't ask for sensitive information via these channels.
- Secure Communication: Deal only with official communication channels provided by the bank to engage in financial discussions.
- Monitor Your Accounts: Regularly review your bank statements for unauthorized transactions.
- Stay Educated: Keep yourself informed about popular scams and how they operate. Sites like Canada's official fraud prevention resources offer invaluable insights [1][2].
By staying alert and vigilant, you can significantly lessen the likelihood of falling prey to such scams.
If You're a Victim:
- Report Rapidly: Inform RBC swiftly if you suspect a scam. They can help you secure your accounts and prevent additional unauthorized transactions.
- Contact Authorities: Report the incident to local law enforcement and the Canadian Anti-Fraud Centre.
- Change Passwords: Update all your passwords and security questions.
- Monitor Credit Reports: Check your credit reports for any suspicious activity.
- Seek Support: Contemplate consulting a financial advisor for guidance on recovering from financial losses.
By staying proactive and watchful, you can significantly minimize the risk of experiencing such scams.
- Peter MacLeod's experience of losing $16,000 to a fraud network targeting RBC clients in Montreal shed light on the increased threat of financial scams, even in the realm of French-speaking general-news and crime-and-justice.
- As a result of the escalating issues with bank scams, it's crucial for French-speaking Canadians to take extra precautions, such as verifying caller identity, being wary of unsolicited calls, securing communication, monitoring accounts, and staying educated on popular scams, to protect themselves from becoming victims like Peter MacLeod.