Toyota Aids Hurricane Helen Victims, Rendering Assistance Not Only to Customers, but Also to More
Toyota and Lexus Financial Services Offer Assistance to Customers Affected by Hurricane Helene and Other Natural Disasters
In response to the devastating effects of Hurricane Helene and other recent natural disasters, Toyota Motor North America and its financial services division, Toyota Financial Services (TFS), have announced efforts to help those affected.
In a show of solidarity, Toyota is matching contributions made by U.S.-based employees to support The American Red Cross, SBP, and other eligible nonprofits. The companies have a history of annual contributions to these organisations for recovery efforts when disasters occur nationwide.
Toyota Financial Services and Lexus Financial Services are offering assistance to customers in designated disaster areas. This relief applies to both TFS and Lexus Financial Services (LFS) customers in the affected areas.
Impacted lease and finance customers may be eligible for extended payments and deferred lease payments, but specific details are not yet available. TFS and LFS encourage customers to discuss account options in response to the natural disasters.
Customers can request billing statements to be redirected, and arrangements for phone or online payments are also available for affected customers.
Toyota Financial Services customer service contact: Customers may call 800-874-8822 or contact TFS via email using the Mail Center function after logging into ToyotaFinancial.com.
Lexus Financial Services customer service contact: Customers may call 800-874-7050 or contact LFS via email using the Mail Center function after logging into LexusFinancial.com.
In the past, typical industry practices and prior disaster responses by Toyota Financial Services have included payment deferrals or extensions for customers whose ability to pay is impacted by natural disasters, waivers of late fees or penalties during the disaster recovery period, special financing or refinancing options for vehicle repairs or replacement, and access to customer assistance programs that provide personalized support for affected individuals.
Since such offerings are highly situational and vary with each disaster, the best course of action for affected Toyota customers is to directly contact Toyota Financial Services or visit their official website for updated relief measures specific to Hurricane Helene or other recent natural disasters. If official information becomes publicly available, it will typically include details on how to apply for assistance, eligibility criteria, and deadlines.
- Toyota Financial Services and Lexus Financial Services, in response to Hurricane Helene and other natural disasters, are providing assistance to their customers in designated disaster areas, offering possibilities such as extended payments and deferred lease payments.
- In the aftermath of natural disasters like Hurricane Helene, Toyota Financial Services and Lexus Financial Services have a history of offering relief measures, including payment deferrals, waivers of late fees, special financing options, and personalized support programs for affected customers.
