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Warning Issued on Pretenders Masquerading as Sparkasse Kraichgau Employees

Fraudsters in Bruchsal region are attempting phone scams to gather confidential client information from Sparkasse.

Criminals are impersonating bank employees during the COVID-19 outbreak to steal banking passwords...
Criminals are impersonating bank employees during the COVID-19 outbreak to steal banking passwords and personal information. They are reaching out to clients via phone calls, convincingly masquerading as their bank representatives, and manipulating victims into disclosing sensitive data.

Warning Issued on Pretenders Masquerading as Sparkasse Kraichgau Employees

Uh oh! Scammers posing as Sparkasse Kraichgau staff are on the rise!

These tricksters are cleverly using phone numbers that seem legit, sometimes even showing the official Sparkasse number. They'll pretend to be from the security department and spin a yarn about unusual transactions happening that need reversing right away. The catch? They'll ask you to spill sensitive data or perform PushTAN authorizations.

Peter Walz, Market Service Director at Sparkasse Kraichgau, has issued a warning: "These scammers are sly foxes, using psychological tricks. They present themselves as the real deal, knowing your name, and sometimes even using our official number on the caller ID. Don't let panic kick in and make a rash decision – that's what these fraudsters are counting on."

Pro-tip: Sparkasse employees will NEVER call you asking for personal access data or demanding app authorizations.

So, what's a smart customer to do?

  1. Verifying the Caller: Remember, banks usually don't reach out asking for sensitive info out of the blue. Watch out for calls that seem fishy.
  2. Suspicious Requests: Scammers often want PushTAN codes or other sensitive data. Genuine banks tend to steer clear of asking for these over the phone.
  3. Links and Downloads: Never click on links or download apps from random calls. They might be teeming with malware!
  4. Stick to Official Channels: If you get a call that doesn’t feel right, just hang up! Then, contact Sparkasse Kraichgau using their official customer service number.

Protecting Yourself

  1. Secure Communication: Always stick to official and secure communication methods provided by the bank for personal data and app matters.
  2. Two-Factor Authentication (2FA): Implement 2FA on your accounts to add an extra fortress of security.
  3. Keep Updated: Make sure your devices and banking apps are stocked with the latest security patches.
  4. Regular Check-ups: Regularly review your accounts for any fraudulent transactions.
  5. Reporting Scams: If you have a sneaky suspicion about a scam, report it to the bank and local authorities posthaste!

By staying vigilant and following these guidelines, you'll drastically reduce the chances of being ensnared by these fraudulent calls. Now you know, so go forth with an eye out for those sneaky scammers!

  1. In general-news, it's essential to be aware that scammers pretending to be from Sparkasse Kraichgau will not ask for sensitive data or demand app authorizations, as indicated in the pro-tip.
  2. In the realm of other finance, it would be wise to verify the caller's identity before sharing any personal or sensitive information, particularly when they request PushTAN codes or other unusual access data, as these are tactics often employed by scammers, as learned from the text on protecting oneself.

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